Delete Your Brolic Account

1. In the app: open Brolic Settings, choose Account & Sync, then Delete Account. Review the consequences and confirm the final deletion action.
2. Without logging in: email [email protected] from the email address associated with the account. Use the subject “Delete my Brolic account” and state that you want the account permanently deleted.
3. We may ask you to verify your identity before accepting an email request. Do not send passwords, Apple Account credentials, recovery codes, or unnecessary private health or photo information.

The deletion process covers information connected to your Brolic account:

• your account and profile;
• food, workout, Program, Protocol, and progress information;
• progress photos and food photos;
• AI and import drafts and their temporary working files;
• support conversations and feedback you sent from inside the app;
• notification information;
• subscription records connected to Brolic; and
• sign-in records connected to Brolic.

Your account remains inaccessible while deletion finishes. If part of the process does not finish successfully, Brolic will keep trying.

Deleting a Brolic account or deleting the app does not cancel App Store billing. An auto-renewable subscription continues through Apple until you cancel it.

• Manage or cancel at Apple's subscription-management page.
• Apple controls refund eligibility. Request a refund at reportaproblem.apple.com.

Deleting your Brolic account does not delete information already saved in Apple Health. You can review or delete that information in Apple Health.

Some information may remain temporarily in backups and in the records listed below. None of it is used to restore your account or for any other purpose:

• database backups, which are kept for up to 30 days;
• a record that deletion was requested and completed, containing an internal account identifier and timestamps only, kept for up to one year;
• server logs for up to 30 days and error reports for up to 90 days; and
• records we must keep to meet a legal obligation.

Your email to support or privacy is kept as part of our support records.

To ask to access, correct, or delete your information, email [email protected]. We may ask you to verify your identity. Do not include passwords or unnecessary private information. See the Privacy Policy for more information.

Contact [email protected] or visit Brolic Support. Brolic is not a medical or emergency service; see the Non-Medical Disclaimer.